News and Information

General Questions and Feedback

If you have any questions about or would like to submit feedback for The Student Experience Redesign, please fill out the feedback form here:

Latest News and Updates

Student Experience Redesign Town Hall (October 2019)

On October 30 2019, The Office of the Provost held a follow up to the original Student Experience Redesign Town Hall that took place in June earlier that year. This follow up town hall discussed the initiative’s progress, implementation plans, activities currently underway, and the upcoming changes for Spring 2020. Members of the SER Executive Team and Implementation Leads provided the latest updates on: how we are enhancing our current technologies to better support the student experience, expanding and improving the way we initiate students during their first year at Mason, and continuing to serve students holistically. Below is a recording of the Provost's Welcome and the opening presentation from the SER Executive Team. After the Executive presentation, guests were directed to the Johnson Center 3rd floor to hear about each project individually. If you would like to view the Powerpoint Presentations created by the project leads please click the link  below: 
October 2019 SER Town Hall

SER Town Hall October 30, 2019

Student Experience Redesign Town Hall (June 2019)

On June 19, 2019, George Mason University’s Office of the  Provost held a town hall to discuss the university-wide initiative of The Student Experience Redesign. Speakers included Provost Dr. David Wu, David Burge, Vice President of Enrollment Management and project leads that span the initiative including offices such as University Life, Information Technology Services, Enrollment Management, Undergraduate Education and New Student Family Programs—all to discuss the initiative, its components, and its intended outcomes. A full video recording of the town hall is available below, recorded from the Fairfax campus on June 19. If you would like to review the presentations used by the speakers covering the various projects encompassed by the Student Experience Redesign, please click here.  

SER Town Hall June 19, 2019